Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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VoIP
How AI is Revolutionizing Unified Communications: Smarter, Faster, Better

How AI is Revolutionizing Unified Communications: Smarter, Faster, Better

The communication and the digital world are experiencing a seismic transformation because of the advent of artificial intelligence (AI). With the integration of artificial intelligence with unified communication what was once considered delusional thinking- seamless, intelligent, and fast communication across team and device connectivity has become a reality. Unified communications systems powered by VoIP enable […]

VoIP
How Businesses Are Unlocking New Revenue Streams with MVNO Solutions

How Businesses Are Unlocking New Revenue Streams with MVNO Solutions

Introduction The telecommunications sector has experienced significant changes over the last few years because mobile virtual network operators (MVNOs) have become a disruptive force to be reckoned with in the industry. The business model of Mobile Virtual Network Operators (MVNOs) differs from that of Mobile Network Operators (MNOs) because MVNOs acquire network capacity on lease […]

VoIP
Staff Augmentation Services

Why are more Businesses Choosing Staff Augmentation over Outsourcing

Businesses in the fast-moving digital environment seek talents that keep them competitive without spending excessive funds or sacrificing operational control. The practice of outsourcing has been an obvious answer over the years as companies used external vendors to handle complete projects or functions across distant locations. Staff augmentation has emerged as the leading business trend […]

VoIP
How Face Recognition, Sentiment Analysis, and Chatbots Are Transforming Businesses?

How Face Recognition, Sentiment Analysis, and Chatbots Are Transforming Businesses

The fast-moving digital landscape has resulted in businesses incorporating artificial intelligence (AI) to improve their operational efficiency as well as customer experience quality while staying ahead of the competition. The three main transformative tools of artificial intelligence technology include face recognition, sentiment analysis, and chatbots. These tools, underpinned by machine learning solutions, are transforming business […]

VoIP
How Intelligent IVR Solutions Are Revolutionizing Customer Experience

How Intelligent IVR Solutions Are Revolutionizing Customer Experience

In the current business landscape customers demand exceptional service from companies which drives organizations to use technological solutions for delivering seamless, efficient, personalized experiences. The interactive voice response system (IVR) stands as one of the key driving forces behind modern customer experience transformation because it has developed significantly past its original structured menu structure and […]